House Keys – You will be provided two sets of keys to your residence. You may make as many additional copies as you like.
Lockouts. –  Please arrange for a nearby relative, friend or neighbor to have a copy of your residence key.
New Lock Sets – All lock set changes must be coordinated through the Operations & Sales Office.

See the Vendor List.

If you think your situation is a dire emergency, we strongly recommend that you use your phone to call Topsham Emergency Dispatch at: 911.

There is a “Rental Restriction Policy of Highland Green.” It is important to recognize the instance where a shareholder may have a need to rent their home on a temporary basis. However, Associations that do not have a policy in place to control property rentals can be at great risk.In August, 2012 the HG Boards of Directors approved a policy which will help reduce the negative impact that rental properties historically have on home values within a community. If you’d like a copy of the document, see the Resident Handbook or contact the Highland Green office for a copy.To summarize the present policy: Shareholders wishing to rent their home must contact the Director of Operations and file application.

• Highland Green will not market rental properties available.
• The minimum rental period is 3 months and must be for the entire home.
• The Director will interview and conduct background checks on prospective tenants. A recommendation will be made to the respective Coop Board of Directors who has final approval.
• The suggested minimum monthly rate is $1,700 plus utilities. The shareholder will pay a $200 monthly management fee to the Cooperatives.
• Shareholders are responsible for providing rules and regulations to tenants.
• The total number of rental units within a Coop may not exceed 7.5% of the total units within that Coop. Numbers to be rounded up.
• A Coop may agree to “lend” available rental to a Coop who has reached its capacity.
• If a shareholder fails to submit the required Application or rents their home after a denied application, the Board may assess a fee not to exceed $500 per month against the shareholder.

Carl is strictly an independent contractor with working knowledge of the community and is available for you to hire at his hourly rate.

Yes. Please download HG Home Maintenance Program Sign up and return to the Operations Office.

Yes, however the vendor must be licensed and insured. Appropriate documentation must be provided to the Operations Office prior to starting the work.

This is a resident responsibility. Pest Control companies are listed on the Vendors List.

If you have a real emergency and the fire departments responds, they will read and reset your key pad. If your keypad is beeping because of a power failure, phone line interruption or other non-emergency reason, you may need to reset the keypad. To reset the keypad, enter the following reset code:  1 2 3 4 # to silence the beeping and *7 to reset.

Cunningham Security recommends that the back-up battery (12 Volt 7 amp) in home monitoring systems be changed every 5 -7 years. Your alarm panel may be in a closet that goes to the crawlspace or in your basement. Should you wish to have Cunningham Security replace the battery, please call them at 846-3350 to schedule a service visit.  Or, you may wish to save on the expense by purchasing the battery locally or on websites such as Amazon or a local store and install it on your own.

Call Overhead Door Company of Portland, Maine, 800-797-6734.

Please request access cards from the Operations Office.

The HG designer coordinates the construction process for new customers who work with outside vendors on their design choices. Many of your neighbors can recommend various outside design purveyors.

If you are contemplating using an exterior satellite dish, please review the  Application for Satellite Antenna Installation [pdf, 57 kb]

Traveling on Maine I-295 North or South, take the Topsham Exit 31. Turn east on Rt. 196. Travel 1.2 miles and turn left at the traffic light  at the Highland Green entrance. (5th light on Rt 196 after the highway exit) The Red Cross is opposite the Highland Green entrance, off Rt 196.

After you have owned your HG home for a full year, and it is your permanent residence, you may apply for a Homestead Property Tax Exemption. It removes part of your home’s value from taxation and it results in a modest tax reduction. Visit Homestead Exemption FAQS on Maine.Gov. You can download the application and file with HG Management (taxes are paid through HG).  You will see the modest tax reduction the following fall.

Once the exemption has been approved, it will remain in effect as long as your ownership and residency status remain unchanged. You do NOT need to apply for the exemption each year.